Frequently Asked Questions

CentriOps is a simple dashboard for remote first small and mid sized businesses to manage users, assets, tickets, tasks, contracts, subscriptions, and checklists all in one place.

• Companies with fewer than 500 employees

• Teams without a dedicated IT department

• Remote or distributed teams

• Office managers or team leads who handle operations and tech needs

No. If you are comfortable using basic tools like email or spreadsheets, you will be able to use CentriOps without any problems.

You can track and manage:

• Users including their status and assignments

• Assets such as laptops and phones

• Tickets for support issues or internal requests

• Tasks and reusable checklists

• Contracts and subscriptions linked to users or equipment

CentriOps includes three default roles:

• User — can view assigned items and submit tickets

• Admin — can manage users, assets, tasks, and system settings

• Super User — has admin access plus additional system level privileges

You can:

• Add users one at a time or in bulk

• Assign devices and hardware

• Link software, subscriptions, and documents

• View everything tied to a user in one place

When an employee leaves:

• Start an offboarding checklist

• Review what devices and subscriptions are linked to them

• Mark items as returned or still pending

• Keep their profile for record keeping

Yes. You can create templates for tasks like:

• Onboarding new hires

• Offboarding departures

• Equipment setup or recovery

• Weekly or monthly internal processes

No. CentriOps runs entirely in your web browser. There is nothing to download or install.

Yes. CentriOps is mobile friendly and works from any browser on phones and tablets. You can also save it to your home screen for quick access.

You can choose between monthly or annual billing.

Monthly pricing:

• Starter: $99 USD per month

• Team: $199 USD per month

• Business: $299 USD per month

Annual pricing:

• Pay for 10 months and get 2 months free

• Example: Starter is $990 USD per year instead of $1,188

All billing is handled through Stripe, a trusted payment processor used by millions of businesses worldwide. Stripe uses encrypted transactions, PCI compliant systems, and fraud protection tools to keep your payment information secure.

No setup fees. Cancel anytime.

Yes.

• All plans include a 30 day free trial, No credit card is required to start a trial.

Yes. You can:

• Import users and assets using CSV files

• Add records manually

• Ask for support during onboarding if needed

Yes. You can export data directly from each section of the platform.

CentriOps currently supports:

• Google Workspace and Microsoft 365 for login

• Stripe for billing

No other integrations are needed to use the platform.

Yes. CentriOps is designed to keep your data safe and give you peace of mind. We use:

• Secure AWS cloud hosting based in the United States

• SSL encryption to protect data during transfer

• Two factor authentication (2FA) for added login security

• Role based access control to limit access based on user role

• Daily encrypted backups to reduce risk of data loss

• Stripe for billing, which is PCI compliant and trusted by millions of businesses worldwide

We are also working toward alignment with security standards such as SOC 2.

CentriOps is hosted on secure AWS cloud infrastructure in the United States. All data is encrypted during transfer and at rest. Regular backups are maintained to help protect against data loss.

Yes. Access is based on user roles:

• Regular users only see what is assigned to them

• Admins and Super Users can manage everything in the system

Permissions are kept simple to avoid confusion.

Support is currently available by email. A help center with step by step guides is coming soon.