CentriOps helps teams organize important operational information. We believe you should be able to understand how we approach account security, data protection, backups, infrastructure, billing, availability, and the company behind the platform before you trust us with your operations.
We would rather explain the protections available today than describe CentriOps with broad security terms that are difficult to verify.
CentriOps provides multiple ways to sign in along with controls designed to limit access based on a user's role and company membership.
CentriOps users can enable multi-factor authentication from their user settings to add another layer of protection to their account.
CentriOps supports email and password authentication, along with Google and Microsoft sign-in. Firebase is used to support Google and Microsoft authentication.
CentriOps provides two platform roles: Admin and User. These roles allow organizations to provide different levels of access based on responsibility.
CentriOps organizes customer information around company profiles. Users access only the company profiles associated with their account and can switch between authorized profiles when they belong to more than one company.
CentriOps relies on established cloud, development, authentication, and payment providers. We believe customers should know which major platforms help operate the service.
Security does not stop at the CentriOps login screen. The accounts and credentials used to operate the platform also need protection.
Multi-factor authentication is required for the services used by the CentriOps team to operate the platform, including core cloud, development, productivity, and business systems.
API keys, credentials, and other sensitive application secrets are stored using protected secrets-management features within AWS and our development platforms instead of intentionally storing those secrets directly in application source code.
CentriOps uses AWS database protections to help protect production data both while it is stored and in the event recovery is needed.
CentriOps production database storage is encrypted at rest through Amazon RDS using AWS Key Management Service.
Automated backups are enabled for the CentriOps production database through Amazon RDS.
The production database is configured with automated Amazon RDS backups, a seven-day backup retention period, and point-in-time recovery within the available backup window.
In addition to the platform's database backup process, CentriOps gives customers options for creating their own backup copy.
Customers can choose a cloud backup option that stores their backup in Amazon S3. S3 provides server-side encryption at rest for stored objects.
Customers can also create a local backup that downloads a backup file for storage in an environment they control. Once downloaded, protection and retention of that file are the customer's responsibility.
CentriOps can contain information about users, devices, tasks, checklists, support requests, contracts, subscriptions, and other business operations.
Records in CentriOps are associated with company profiles so information is organized within the appropriate company environment.
CentriOps uses Stripe for subscription billing and payment processing. A credit card is not required to begin the 30-day free trial.
Our Privacy Policy provides additional information about how information is collected, used, and handled. Review our Privacy Policy β
Certifications and regulatory requirements matter. We do not want a customer to assume CentriOps holds a certification or compliance designation that it has not earned.
CentriOps only represents certifications or compliance programs that can be supported by the current state of the company and platform.
If your organization has a specific security, regulatory, contractual, or vendor-management requirement, contact us before adoption. We would rather answer the question directly than have you make a decision based on an assumption.
Knowing where a product stops is part of knowing whether you can trust it. CentriOps is designed to work alongside specialized IT systems rather than pretend to replace every tool in your technology stack.
It gives teams a central place to organize users, devices, tasks, checklists, support requests, contracts, subscriptions, and related operational information.
Device information can be tracked in CentriOps, but the platform does not replace dedicated MDM, RMM, or endpoint-management software.
CentriOps does not replace systems responsible for organizational identity management or automatically provisioning access to third-party applications.
CentriOps is not antivirus, EDR, MDR, or endpoint protection software. Organizations should continue using appropriate security tools alongside CentriOps.
We maintain public resources so customers and prospective customers do not have to rely only on marketing claims.
Customers should be able to understand who operates the platform and how to reach us.
CentriOps was built to help small and midsize organizations bring day-to-day IT and operational work into one place, particularly when people, equipment, and responsibilities are distributed across locations.
Product information, pricing, service status, product updates, support resources, company information, privacy information, and our Terms of Service are publicly available so organizations can evaluate CentriOps before committing to the platform.
Security concerns deserve a direct path to our team. If you believe you have identified a security issue involving CentriOps, contact our dedicated security address with as much detail as possible.
Trust also means knowing what happens before you enter payment information.
CentriOps provides a 30-day free trial without requiring a credit card at signup. Subscription pricing is published on our website and payments are processed through Stripe.
Straight answers to common questions about CentriOps.
Yes. Connections between your browser and CentriOps are protected using HTTPS/TLS, and connections from the CentriOps application to the production Amazon RDS database are required to use SSL/TLS.
Yes. CentriOps production database storage is encrypted at rest through Amazon RDS using AWS Key Management Service.
Yes. CentriOps users can enable multi-factor authentication from their user settings.
Yes. Multi-factor authentication is required on the core services used by the CentriOps team to operate and manage the platform.
CentriOps provides two platform roles: Admin and User. These roles provide different levels of access within a company profile.
Yes. CentriOps supports Google and Microsoft authentication through Firebase.
Yes. Automated Amazon RDS backups are enabled for the CentriOps production database with a seven-day retention period and point-in-time recovery within the available backup window.
Customers can choose a cloud backup stored in Amazon S3 or download a local backup file for storage under their own control.
Cloud backups are stored in Amazon S3, which provides server-side encryption at rest for stored objects.
Sensitive application credentials and API keys are stored using protected secrets-management features in the infrastructure and development services used to operate CentriOps.
No. A credit card is not required to begin the 30-day CentriOps free trial.
No. CentriOps can organize and track device information, but it does not replace dedicated MDM, RMM, or endpoint-management software.
No. CentriOps does not currently create accounts or automatically grant access inside third-party SaaS applications.
CentriOps does not currently have a SOC 2 report. We do not present the platform as SOC 2 certified when that audit has not been completed.
CentriOps is not currently offered as a HIPAA-compliant platform. Organizations with specific regulatory requirements should contact us before using CentriOps for regulated data.
Security concerns can be sent directly to security@centriops.com .
The CentriOps Terms of Service are publicly available at our Terms of Service page .
Yes. CentriOps maintains a public system status page for platform availability and service updates.
Yes. Our public product changelog shows recent releases, updates, and improvements.
Explore the platform for 30 days without providing a credit card. Review our public information, see the product for yourself, and ask us questions before deciding whether CentriOps fits your team.
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